Blogs

When most people think of Administrative Support professionals they think “secretary” and they get this mental picture of a 9 to 5 on-site employee. Someone who comes into the office 5 days a week, sits behind a desk, types and answers the phone. That’s been a valid image for many years but to be …

When you think about it – most of us are already working virtually to some degree or another; phones, email, Skype, cloud based file sharing, conference calls – it’s how things get done. Working with a Virtual Assistant is no different. I’ve heard people say… “I don’t think a Virtual Assistant …

Article by Erlene B. Wilson, EWC PR/Mktg* More than 50 years ago, a government-funded science/research project, now known as ‘the Internet’, came on the scene; opening our world to a whole new way of communicating in nearly every aspect of our lives. Today, this once nerdy research project has …

‘Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met’. Ok, great definition, but what does it mean? Whether your business is large …

If your organizations team members routinely work on projects that involve multiple users, components, stakeholders and resources, chances are you would benefit a great deal by implementing a Project Management system. Project Management software can be used in a number of ways but primarily they …

Many businesses are made up of a team or teams. Just what is a team in the business world? ‘A group of people with different skills assigned different tasks, who work together on a common project, service or goal, with a meshing of functions and mutual support.’ In today’s virtual workplace …

Over the years I’ve had many people contact me to inquire about my services, and although the Virtual Administrative Assistance industry is at least 25 years old, many people still don’t quite understand what a Virtual Assistant is or isn’t. One of the most common errors people make is confusing …

Like a lot of businesses today, many Non-profits are operating virtually. Often staff members are located all over the country, but everyone still needs administrative support. It seems logical for these organizations to choose administrative support that’s available to everyone. Many of my clients …

Managing your busy schedule and keeping your calendar updated are essential parts of your daily routine. But they’re also very time consuming. A skilled Virtual Assistant can provide valuable support to both businesses and non-profits when it comes to scheduling and calendar management. Your …

After working as a Virtual Assistant for as long as I have, I’ve come to believe that there is a major component to a successful VA/Client relationship. Communication! Think about it. We’re working remotely, possibly in different states. I can’t walk across the office to ask you a question or …

As a busy professional you may have started out doing most if not all of your own administrative work. In the beginning this was okay, but as time has moved on, finding time to do those admin tasks has probably become more difficult. So, you end up doing them after hours. Now, instead of enjoying …

I find it hard to believe, but I have been a Virtual Assistant for over 19 years now. And throughout this time, I’ve learned so much about what it takes to work remotely with clients. It’s truly a unique experience – and I love it. I have always been an administrative support professional, but once …

It’s only February, but are you feeling like it’s already June and that New Year feeling is long gone? Are you feeling like nothing has changed since last year? We all enter the new year with plans to shake things up, make a fresh start. We’re going to do more, get more clients, increase our […]

In today’s fast-paced business landscape, efficiency and cost-effectiveness are more important than ever. When it comes to administrative support, many businesses and organizations have chosen Virtual Assistance for administrative and business support services. ‘Why is that?’ you might ask. Over time, VAs have proven to be much more cost-positive and efficient than traditional employees. I […]

As a busy professional, you may have started by handling most, if not all, of your administrative tasks. Initially, this was manageable, but as time has passed, finding time for these tasks has likely become more challenging. Consequently, you end up working on them after hours. Instead of enjoying your evenings and weekends, you might […]

Are you struggling to keep up with your workload? Do you find that administrative tasks are consuming your valuable time and preventing you from focusing on your core business activities? It might be time to consider hiring a Virtual Assistant Manager. Here are some of the ways a Virtual Assistant Manager can transform your business. […]

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Professional Virtual Assistants are experts in customer service and can help you manage and grow your business. We understand the professional and personal […]